| Q: How do I request a sample or product literature? |
| A: The search engine in this web site provides users with a virtual cart for collecting samples and data. Run a search, click on a product of interest, click the "Order Samples" button. Repeat for each new item. Click the red "Check Out" at the top of the screen (you may have to scroll up) when you are ready to submit your request. You must complete the check out process before leaving a market area (or the site). You will otherwise lose the contents you have placed in the cart. If you still have questions on how to order samples through the website e-mail marketing@crodausa.com. |
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| Q: How do I get a sales person to call on me? |
| A: Call our Edison office at 732-417-0800. You may also call our regional sales offices located in Fullerton CA (714-526-1162), and Miami FL (305-556-5446). |
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| Q: How do I find out if you carry a certain ingredient if I don't know the product name? |
| A: Try searching by CTFA/INCI name, Chemistry or Application. |
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| Q: How do I get a Spec Sheet, MSDS and COA on a product? |
| A: You should receive MSDS and spec sheets with any sample sent to you. You can call our NATC laboratories at 732-417-0800 for copies or have your sales representative print them for you. Specific Certificate of Analysis are mailed with each purchase and can be obtained for samples on request. |
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| Q: How do I tell if a product is EINECS or TSCA approved? |
| A: The product monograph that displays as a result of a search will indicate whether the product is on EINECS and TSCA. It will also display other relevant information on the product. |
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| Q: Can I obtain the documentation on studies reported on in your data sheets? |
| A: Yes, in most cases. Copies of our in-house studies and studies cited from the literature can be obtained by calling our NATC laboratories at 732-417-0800. |
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| Q: Is Crodaquat DGR compatible with chlorine bleach and anionic surfactants. |
| A: Crodaquat DGR is not stable in bleach. It should normally not be used in conjunction with anionic surfactants either. An exception is that DGR shows good compatibility with Crodasinic Sarcosinates. |
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