| Q: Studies pertaining to a pentapeptide (Pal-KTTKS) , were presented at the 20th World Congress of Dematology in Paris. According to these studies, this molecule is effective in reducing the appearance of wrinkles. Is this a SEDERMA ingredient? |
| A: Yes, the pentapeptide Pal-KTTKS is the active component in our MATRIXYL. To learn more about MATRIXYL, search and get details on featured items. |
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Q: Do you have an effective alternative to RETINOL?
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A: Yes, MATRIXYL is a gentle and effective alternative to retinol for the treatment of wrinkles. A 4 month clinical comparative study on wrinkle reduction (MATRIXYL vs. RETINOL) is available. To obtain this study, please call SEDERMA Inc. at 732-692-1652or contact your local Croda representative for assistance.
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Q: Do you have a stable Vitamin C or Ascorbic Acid?
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A: No, we do not have Vitamin C or Ascorbic Acid, but we do have MATRIXYL. According to a 6 month clinical study, MATRIXYL was shown to be much more effective than Vitamin C in reducing the appearance of wrinkles. To obtain a copy of this study, please call SEDERMA Inc. at 732-692-1652 or contact your local Croda representative for assistance.
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Q: Why can’t I find your trade name in the CTFA dictionary?
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A: Not all trade names are listed in the CTFA Dictionary. In some cases only the individual components of a given product are listed.
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| Q: If a trade name is not listed in the CTFA dictionary, how can I find out the INCI name for a SEDERMA ingredient? |
| A: To find out the INCI NAME for a SEDERMA product, please call SEDERMA Inc. at 732-692-1652or contact your local Croda representative for assistance. |
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Q: Are all of SEDERMA’s ingredients approved for use in Japan?
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A: With the deregulation in Japan, most of our ingredients are now allowed for cosmetic use in Japan. Please note that this does NOT pertain to quasi drugs such as skin lightening products. Providing that the ingredient has an INCI name, it is easy to obtain a Japanese Ingredient Label Name. If one was not already assigned, it will take us a few months to obtain one. To see if a specific ingredient has a Japanese Ingredient Label Name, please call SEDERMA Inc. at 732-692-1652 or contact your local Croda representative for assistance.
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Q: Do you have non-acid alternatives to Alpha Hydroxy Acids (AHA’s)?
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A: Yes, KERATOLINE is an enzyme that possesses keratolytic activity; it helps to eliminate dead skin cells to reveal younger looking skin and help stimulate cell turnover. DIVATONYL is another potential alternative; it helps to prevent the build-up of dead skin cells on the skin, so that the skin appears smoother and less grainy.
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Q: I am having trouble preserving my product. Does SEDERMA have any suggestions?
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A: Yes, we have three products: OSMOCIDE, OSMOCIDE 2 and OSMOCIDE 3 all of which are osmotic gels. The addition of any one of these products to a formula can help reduce the level of preservatives required in a finished formula. In some cases, depending upon the use level and water activity, the addition of OSMOCIDE can eliminate the need for preservatives altogether.
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Q: Do you have anything to help reduce pore size?
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A: DIVATONYL will help reduce the graininess of the skin so that pores appear smaller.
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Q: What do you recommend for “face lifting”?
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A: PLEURIMINCYL is a product promoted to lift and contour the body; it also helps to lift and contour the face. Also, SKIN TIGHTENER ST helps give an immediate, tightening, lifting and firming sensation.
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Q: What do you recommend for body firming?
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A: BIO-ELASCOL will help firm the entire body, including the bust. Our cellulite ingredients will also help firm the body but are NOT recommended for bust firming.
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| Q: Most of SEDERMA’s ingredients are water-soluble. What SEDERMA ingredients are oil soluble? |
A: MAXI LIP, LIPEXEL, CERAMIDE 2, CERAMIDE HO3, SHEA BUTTER, SHEA BUTTER UNSAPONIFIABLE CONCENTRATE are all oil soluble.
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Q: What is the best way to incorporate CERAMIDE 2 or CERAMIDE HO3 into an emulsion?
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A: For best results, first add the Ceramide (2 or H03) into the emulsifier and heat to between 75°C and 80°C. Once dissolved, slowly mix in remaining oil phase while maintaining temperature. Proceed as usual.
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Q: Does SEDERMA have liposomes?
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A: Yes, we have several standard liposomes: INFRASOME, empty unilamellar liposomes, and HYDRO-DIFFUSER and NUTRI-DIFFUSER MICRORESERVOIR, two slow delivery liposomes.
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Q: How do I obtain a Certificate of Analysis?
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A: A Certificate of Analysis accompanies all orders but must be requested specifically for samples. If you need a Certificate of Analysis to accompany a sample, please request it when you request the sample. If you need a Certificate of Analysis for a recent shipment, please contact SEDERMA, Inc., or your Customer Care Representative, at 732-692-1652.
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Q: How do I obtain a MATERIAL SAFETY DATA SHEET?
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A: MATERIAL SAFETY DATA SHEETS accompany all samples and all shipments. If you need a copy, you can call our INNOVATION Center at 732-417-0800.
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Q: If we use SEDERMA’s ingredient in a finished product, can we use your trade name in the promotion of this product?
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A: If you wish to use our trade name in the promotion of your finished product, you must obtain written permission from SEDERMA in advance. For more information SEDERMA's requirements for trade name use, please contact us at 732-692-1652.
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Q: Can we use the photographs and/or graphs from SEDERMA’s literature or clinical study?
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| A: In order to use any photographs, or charts from our literature you must obtain written permission from SEDERMA prior to use. For more information about SEDERMA's requirements, please contact us at 732-692-1652. |
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Q: Can we use SEDERMA’S clinical data to promote our finished product?
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A: In order to use our clinical data, you must obtain written permission from SEDERMA in advance. For more information about SEDERMA's requirements on using our clinical data, please contact us at 732-692-1652..
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Q: Does SEDERMA maintain inventory in the US?
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A: As a general rule, SEDERMA maintains no inventory in the US. We request at least a 3 - 4 week lead time from date of order to final delivery date.
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Q: What is your minimum purchase quantity?
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A: The minimum purchase quantity depends on the pack size. The pack size quantity of most SEDERMA products is 10 kilograms (22 lb). Certain items, such as MAXI LIP, CERAMIDE 2, CERAMIDE HO3, ESCULOSIDE, and DARUTOSIDE are available in 1 kg (or 2.2 lb) pack sizes. OSMOCIDE (s) are available in 50 kg (110 lb) pack sizes, REDULITE 30kg (66 lb), ECODERMINE 40 kg (88 lb), and NORGEL 22.7 kg (50 lb). To find out the minimum order requirement for a given product, please contact SEDERMA Inc. at 732-692-1652 or call your local Croda representative.
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| Q: We are coding one of your products and need to know the heavy metal content. |
A: To obtain the Heavy Metal analysis results for a SEDERMA product, please call SEDERMA Inc. at 732-692-1652 or contact your Croda representative for assistance.
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| Q: How do I find out the EINECS number(s) for a SEDERMA product? |
A: EINECS number(s) for listed SEDERMA products can be obtained by calling SEDERMA Inc. at 732-692-1652 or contact your local Croda representative for assistance.
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| Q: How do I find out the CAS number for a SEDERMA product? |
A: CAS numbers for SEDERMA products can be obtained by calling SEDERMA Inc. at 732-692-1652 or contact your local Croda representative for assistance.
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| Q: How do I obtain the approximate composition of an ingredient in order to prepare my ingredient label declaration? |
A: To obtain the approximate composition for a SEDERMA product, please call SEDERMA Inc. at 732-692-1652..
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Q: How can I obtain information regarding the preservatives in any given SEDERMA product?
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A: The preservatives are listed on the Material Safety Data Sheet which accompanies all samples and shipments. If you need a copy of the MSDS, you can call our INNOVATION Center at 732-417-0800.
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| Q: How can I obtain information regarding a specific test protocol used in determining the specifications of a given product? |
A: To obtain the a Specific Test Protocol for a SEDERMA product, please call SEDERMA Inc. at 732-692-1652 or contact your local Croda representative
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